| If you are not completely satisfied with your purchase, for whatever reason, return the item(s) in the same condition as purchased along with ALL original receipts. We will refund your money, exchange the item or issue a credit, whichever is requested. Sorry, shipping / handling charges are not refundable. A NOTE TO OUR U.S.A. CUSTOMERS - Parcels may be subject to a customs charge when crossing the border. If you need to return an item for any reason, please return it by mail. We will not accept any parcels sent by courier unless approved by us. Mark on the outside of the parcel "CANADIAN GOODS RETURNED". For exchanges, shipping charges may apply.
Shipping, Handling & Insurance Charges Order sub-total (before taxes) | Postal Code Beginning with letters P-R | Postal Code
Beginning with letters A-N & S-Y | Canadian Air Stage Offices | USA |
|---|
| Up to $100 | $9.00 | $11.00 | CALL FOR RATES | $14.00 | | Over $100 | $12.00 | $15.00 | CALL FOR RATES | $18.00 |
* For Bulky items (as marked), an additional $4.00 charge will be added.
ESTIMATED SHIPPING SCHEDULE * Your order will not ship until we receive payment. * All orders will ship within 1 to 2 days of receiving order through Canada Post Expedited Mail. * If you wish to have your parcel sent by XpressPost and Priority Courier, please state in the comments section of the order form and we will reply by email the actual additional shipping charges before sending out your order. * If for any reason we are unable to fill your order, we will advise you by email. If you have any questions, please email us at info@eglifarm.com Please expect the following shipping schedule: * Manitoba & Northern Ontario: approx. 1 week * Quebec & Atlantic Provinces: 2-3 weeks * Western Provinces: 1-3 weeks * U.S. States: 3-4 weeks * International: 6-8 weeks. If you have selected Air Stage Office as your shipping destination, charges are not included in the total but will be added. Please call or email for total. We pride ourselves on fulfilling your order as quickly as possible, so if you need to cancel or modify your order, please CALL TOLL FREE 1-800-465-2966 and let us know. |